Skills Initiative





Srishti Gupta

Process Associates F&A in ESI Process

Srishti belongs to a closely knit nuclear family in Delhi. Her father runs a small business of glass and hardware. Her mother occasionally used to help her father in his business till she fell extremely sick and had to quit. She’s a stay-at-home mother now. Srishti also has a younger sister who has recently completed BCA. (Annual Family income – 5 Lakhs per annum)

After completing B.Com, Srishti was looking out for job opportunities. What came to her as a rude shock was the number of people of similar background looking for the same opportunities. She quickly realised that it is going to be an uphill task to compete with everyone with the limited skills she had as a fresh commerce graduate. In Srishti’s own words, “Reach Higher happened to me as a blessing”. It was completely unexpected. She believes that Reach Higher had a huge impact on her life. “It was a great experience. I have improved my English language and Communication skills a lot. I got a good grasp of the basics of F&A as well as knowledge about AP/AR. The program was very beneficial and productive. NIIT was very helpful. Amit Bedi was an excellent communication trainer. Shakti and Sonia were very practical in their approach while teaching F&A. There was a huge change in my personality. The AP/AR presentation practice made me very confident. I have realized I have good presentation skills.”

Srishti also believes the content of Reach Higher program was very relevant. “The basics especially taught to us is very helpful.”

She has been placed with IBM and is working as a process associate (F&A) for the ESI process. She earns about Rs. 2,40,000 per annum (thereby increasing her family income by around 50%) and is very happy about her job.

“I have already recommended this program to my friends”, she says.




Karishma Singhal
Process Associates- F&A

Karishma belongs to a typical North-Indian middle class family. Her father runs a footwear store in Delhi. Her mother is a housewife. She has an elder brother who works as an independent surveyor for an insurance firm. A closely knit family with dreams and aspirations. (Annual Family Income – Below 5lpa)

As a fresh graduate of commerce, Karishma started looking several jobs and worked with a CA firm for a while. But. She always wanted to work for an MNC. She had been hunting for jobs but had realized that she needs an edge over others in this overly competitive market for freshers. One day, she got a call from one of NIIT’s partners regarding the Reach Higher Program. And things just seemed to fall into place.

According to the Karishma, the best part of the program is the communication training. “I loved our communication trainers – Monica and Aruna. They were amazing. The F&A training was also very relevant to the processes in BPM industry. Sonia ma’am taught us the practical usage of all our training. We brushed up on the basics of accounting which is very important.”.

But, most important benefit of the program, according to Karishma, was the increase in her confidence. “I started to believe in myself and my communication skills. I felt very confident after Reach Higher program”. She currently works with IBM as a Process Associate for F&A and earns Rs. 20,000 pm. She is happy because her parents are very proud of her.

“The Reach Higher Program is perfect and amazing. I would most definitely recommend it.”





Pooja Sharma 

Pooja hails from Delhi. Her father works with State Bank of Bikaner and Jaipur and her mother is a nursing superintendent at a Govt. Hospital. She has a younger sister who is pursuing her post-graduation. (Annual Family Income – Above 7lpa)

A young girl with big dreams, Pooja wanted to work to become completely independent. As a commerce graduate pursuing CS, she had worked with a domestic data processing firm for a while. But, she realized that she wanted to work in a MNC to be able to have a successful career. She had just appeared for her CS final exams and was actively looking for another job when she got a call regarding Reach Higher through one of NIIT’s partners.

“Reach Higher helped me improve my communication skills, confidence and interview skills. I wasn't sure I wanted to work in the BPM industry. But, I wanted to work in F&A. This is a great platform to improve your F&A, communication and confidence. The best part of the program was presentation skills that the communication trainers teach. Both the trainers – Aruna and David, were very good. The staff at NIIT was also approachable. I got exposed to a lot of things and learnt how the BPM industry works. I had never earlier worked in a corporate but this program taught me the corporate terminology and etiquette.”, she says.

“I will ask others to join this program.”                                                           







Bhushan Singh

Xceedence Infotech - Process Associate

 Bhushan hails from a small family of Government clerks. His father and elder brother both work for with the state government of Himachal Pradesh. His mother is a homemaker. Given his background, Bhushan aspired to do something different.

When he graduated from B.Com, his natural choice was to try working in the private sector. He looked for jobs but didn’t know which sector to join. He got contacted by one of NIIT’s partners to be a part of the selection drive for RH. Two weeks on, he was sitting in on the RH Orientation getting briefed on the BPM industry. He believes the program was very good.“Reach Higher is a great program for freshers to get the right skills to work in the BPM industry. Apart from communication & F&A skills, the trainers at NIIT also helped us build our personality and confidence. All the staff was so helpful. Sandeep sir helped us overcome our weaknesses.”

Bhushan believes the program goes beyond just training the candidates only on domain skills. “It builds your confidence. Communication helped me a lot. F&A was also practical. But, the highlight of the program was overcoming my shyness. It changed my personality.”He currently works with XceedenceInfotech as a process associate in its insurance vertical. He earns about 16,000/- pm and is very happy to have launched his career in the private sector.

“I would recommend this program to my friends and juniors for sure.”