District Health Society, Baghpat and JP Nagar – U.P


Aarogyam Kendra is a unique, end-to-end community based digital health mapping programme which ensures health for the entire family at their doorstep

Aarogyam is a unique, end-to-end community based digital health mapping programme. The innovative use of IVRS and telecommunication technology devolves automatic call alerts/sms (in Hindi) with respect to specific family related information, on all aspects of child immunization, antenatal care, care of pregnant mothers, safe delivery, (Janani Suraksha Yojana), thereby ensuring health for the entire family with special focus on infant and pregnant/lactating mothers.

Its pro-active model provides a sitting-at-home dial-up facility for full knowledge of one’s family health profile. Being a two-way Interactive Health model, the project also informs the family about various health parameters if they enquire on in-dial phone numbers. The Reactive model of the project provides complaint registration facilities to citizens through voice recording mechanisms on in-dial phone lines. The best part is involvement and accountability of service delivery providers – by informing the medical staff from time to time about the lapses in their service delivery through automatic call alerts/sms.

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