A partnership between WOSCA, Concern World Wide India and Government Welfare Departments
Monitoring Entitlements for Rural Communities (MERComs) is a mobile phone-based monitoring system for tracking delivery of social welfare programme entitlements to rural poor. MERComs’ service framework provides a way to efficiently aggregate monthly update of data in realtime from paper-based records of the beneficiaries in the field using mobile phones.
MERComs’s Management Information System is modular, expandable and localised (in English, Hindi, Oriya) for NGOs, INGOs and volunteers for monitoring entitlements delivery to rural poor. This system monitors entitlement of the rural communities as given through identified government programmes to reduce corruption and help increase access to services that has not been covered under the programmes due to lack of access to “updated” information. Thus creating a system to ensure compliance of service delivery, reduce corruption and work towards building a system for a real-time access to services by beneficiaries with 100% transparency.