Ensuring every grievance is heard and answered… at a single call
The Jhansi Jan Suvidha Kendra represents a completely new approach in the arena of public grievance redressal, through which citizens can approach concerned government officials and register grievances through mobile or land line phones.
This can be done from anywhere in the district at anytime and the citizens get a quick and effective response/disposal of their grievances registered through call/SMS/Internet. This free-of-cost service is not just easily accessible for registering complaints, but also ensures effective tracking of the complaints by constant follow up with the concerned officer and citizen and intimating the citizen of the status.