Health Management and Research Institute (HMRI)

Extending 24×7 non-emergency healthcare consultancy to the rural population in Andhra Pradesh

One of the most unique means of reaching at-risk rural populations is HMRI’s 24×7 health helpline – 104 Advice.

This health contact centre offers non-emergency medical advice, information and counselling services on the toll free ‘104’ number. Assisted by pre-formatted algorithms and disease summaries, callers are matched with appropriately qualified health workers (including medical specialty experts) who provide advice/counselling or make preliminary diagnoses and referrals for further treatment.

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